Huwebes, Disyembre 29, 2011

How to Deal with Difficult People

Dealing with Difficult People

Sometime ago, our speaker in our prayer meeting, Bros Flores delivered a powerful talk,tackling the challenge of how to deal with difficult people.

It is easy to love people who are nice to us but how about people
who cause us pain. It is easy to feel happy when we see people
whom we love to see. But it is different whenever the person or the
individual is the one who irritates us.

Tips:

1. Know the person.

Practice empathy. Know where she or he is coming from. From
knowing comes understanding. We cannot simply expect everyone to
behave the way we want them to act or behave. We cannot change them
but we can change the way we resppond to them.

2. Love them.

Do not just depend on your capacity to love but from the love that
comes from God. Love because it is God who first loved us. How can
we also say that we love God if don't know how to love the brothers
and sisters whom we can see.

3. Be God's medium to them.

We are not Napocor, but we are only Meralco's. The napocor is the
source of energy while the Meralco is the transmitter or medium for
that energy to light up our homes. Allow God to use you as a
vehicle for his love to touch the person who you hate.

4. Be a stepping stone.

If you think that you don't have the resources that you need to help
the brother or the sister, then let others do the job. Allow them
to have an opprotunity to grow in maturity as well. Let those who
have the skills needed to do it do the job for you. in other words
delegate. Delegate in a loving way : )

5. Pray.

Often than not, we forget to pray. Prayers work!. Let God's grace
change the heart of the person whom you are praying. Allow also
God's grace to teach you how to forgive and give you the wisdom how
to handle this situation.

6. What if you are the difficult person?

Then pray to be changed by God. Pray for feedback and ask help from
brothers or sisters. Pray for God's love to transform your heart
and the humility to accept your being difficult. Then, change. : )

Bros was a former branch leader of Lingkod ng Panginoon, Alabang. At present, he is a seminarian in the Society of Jesus.


Miyerkules, Disyembre 28, 2011

Say it Now, Do it Now!












One of the most important aspect of growth and healing is the need to say what you need to say at the right time,at the right place, to the  right person and in the right way.

Delaying saying or doing it will only produce resentment and decay in a relationship until a time comes when it becomes painful and difficult.

In business and even in personal matters, there is a need to face the difficult in order to avert a catastrophic event from happening.  It is better to curtail it while it is still beginning rather than wait when  things goes out of control.

Like treating a fresh wound, it is better to treat it immediately rather than wait for an infection to happen before we do something about it.

Ariel

Martes, Disyembre 27, 2011

Attitude Determines Altitude


















Your Attitude determines where you will be and how fast you will get there.

1.  Surround yourself with positive ideas.  You become what you believe.  Pray to God and lift up your dreams and plans to Him.

2.  Create an attitude plan.  An attitude plan are steps necessary to change and keep new attitudes. You proclaim to the universe what you want to become and in return it will be returned to you.

3.  Your attiude dictates your failure or success.

4.  Surround yourself with people whom you can draw strength and motivation to keep on going.

How to keep your customers coming back


How to keep your customers coming back
Dec 22, 2011

Why should businesses strive to nurture relationships with their loyal clients? For one, attracting a new customer costs twice as much as keeping an existing one. Repeat clients spend up to 33 percent more than new customers do. They are also more likely to refer your business to family, friends, and acquaintances than would new clients.
But how do you generate repeat business in this age of ever-shifting customer allegiances? Here are some tips:
1. Deliver the goods. Any effort to keep customers will be for naught if the product or service you are offering is not worth their patronage. Quality is key, according to Jimmy Landicho, owner of clothing subcontractor Apparel 21 Garments. Always ensure that your product or service lives up to its marketing promise.
2. Be honest. "Never cheat customers," says Louie Anastacio, owner of LD Anson Inc., which manufactures stickers and labels for Century Park Hotel, Philippine Airlines, Fortune Tobacco, and Lufthansa Technik. "Keep your word and follow clients' specifications to the letter. Don't say you are going to use a specific material or technique to make a certain product and then renege on your commitment to save a few pesos," he advises.
3. Be reliable. For Sylvia Yee of W&J Foods, a supplier of burger patties to groceries, cold-cuts dealers, and school canteens, on-time delivery is the easiest way to measure a business's reliability. If there were hitches in delivery, inform clients and compensate them for the inconvenience. Respond promptly to complaints, questions, and requests for help. Be on time for appointments. Return phone calls immediately. We all know how annoying it can be when companies take ages to respond to a simple request. Even if you cannot solve a customer’s problem right away, at least let him know that you are working on it.
4. Solicit feedback. Ask customers if they're satisfied with your product or service and find ways to improve your offerings. This shows customers you truly care about your product. And when you actually implement their suggestions, they get a sense of involvement and fulfilment.
5. Show your appreciation. Send them thank you cards or small gifts. Food is also an acceptable, if not a preferred, token of appreciation, given that eating is such a vital part of the Filipino culture. Anastacio sometimes treats out not only his contact person, but also the entire purchasing department of a client-company, to express his gratitude for repeat business.
6. Offer incentives. Ever wonder why leading coffee shops offer a free beverage for a certain number of drinks bought, or why credit card companies hold special sales for cardholders? Excellent products and services attract customers, but incentives really tip the scales in your favor. Incentives—whether in the form of discounts, rewards, special sales, rebates, or limited-edition offers—help encourage customers to stay with you for the long haul. They make defecting to a competitor a ridiculous proposition for customers. Why would they shift when they receive incredible special offers or get discounts at regular intervals?
7. Go the extra mile. Exceed clients' expectations by offering value-added services. Yee, the burger-patties supplier, for instance, lends freezers to her customers free of charge. Demonstrate that you’re not just interested in growing your bottom line; show that you’re also more than willing to help your customers—your “partners in progress,” as Anastacio calls them—grow their own businesses as well. The owner of LD Anson recalls the time he had to transfer his account to a client-owned bank. “It’s all a matter of establishing mutually beneficial relationships. By transferring my business to a client-controlled bank, he earns from me, in the same way that I am earning from him.”
8. Stay in touch. Send e-mail updates about your products or services to keep customers informed of what’s happening with your business. Make phone calls; send newsletters, interesting articles, holiday cards, and giveaways. The saying “out of sight, out of mind” holds true in business, so make sure that you periodically remind customers that you’re still around and that you might be of service. Stay on your customers’ radar.
9. Finally, treat loyal customers as friends. Remember clients’ names, even the special events in their lives. “Go beyond business relationships,” says Anastacio. “Be willing to act as a friend and adviser—even as a loan guarantor,” the businessman laughingly adds. In his experience, “going beyond business relationships” has run the gamut from consoling a customer whose marriage had just been annulled to helping pay the hospital bills of a client whose wife had just given birth. Make customers feel you truly care about them and rest assured they would come back.

John Gokongwei Interview

The John Gokongwei Story










This is from an interview done by Entrepreneur Magazine
http://www.entrepreneur.com.ph/ideas-and-opportunities/article/get-inspired-the-john-gokongwei-story


Entrepreneur Philippines: Can you tell us about your early years as an entrepreneur?
John Gokongwei: I was 14. I started to buy and sell. My first delivery vehicle was a bicycle. I used it for four years during the Japanese occupation; the bicycle chain would always come off. I have to patch it up every few weeks so I could go somewhere. I became an expert at fixing that bicycle because I had to fix it every few weeks.

EP: What goods did you buy and sell?
JG: Oh, anything. Basically, textiles and soap. What else? Thread. I’d travel from Cebu to towns within 40 kilometers. I sold these in the palengke or what they called tabuan or meeting place in Cebuano where I’d rent a space on a table. I’d go to towns like Mandaue, Liloan, and Talisay. I’d bike everywhere.

EP: How did you raise money for your buy-and-sell?
JG: You didn’t need money then. Ten, twenty, thirty pesos and you were okay. That’s why it’s called buy and sell. There’s no office or store. I used to put the items in the bike and go to the markets and started selling.

EP: Do you think it was easier to build a successful business in the 1950s and 60s than it is today, or vice versa?
JG: I think it was easier in the ‘40s and ‘50s. We just came out of war and everything was flat. You need more capital now. After that war, the country was devastated. But in any generation, you always have people who are outstanding. During the time of the railroad, you had the Harrimans, then the Rockefellers with oil, and then Ford with the cars. Whether it’s difficult or not, there will be a few people who are outstanding, who will rise above the rest. Nowadays, you need a lot of brainpower.

EP: When you went into manufacturing Panda corn syrup, Ludo and Luym went into a price war with you. How did you survive that?
JG: Lucio Tan sold me his plants and that’s how he started his cigarettes and became a billionaire. If he continued with the starch plant, all three of us would have been broke with the way we were competing. Ludo was ahead of us in three years. The price of starch went down by 50 percent. (Lucio Tan at the time owned a cornstarch company, Royal Corn.)

EP: What business philosophy or core values helped you get through the hard times?
JG: Especially when you start, you have nothing in your pocket; you’ve got to be frugal. If you want to make one peso and you spent two, you’ll never make it. You must be very stupid if you don’t know what you should save on. Sure, you have to eat three meals a day and wear a pair of pants and a shirt. But when you have no money and you go karaoke or disco, I would call that stupid.

EP: How do you spot opportunities?
JG: Is there a market? That’s very important. When you find out that there’s a market then you say, “Who are your competitors?” Do you have a chance against those guys if you put up your own factory or your own business? The third question, obviously, is do you have the capital? And the most important, the fourth thing is: do you know the business? If you don’t know what you’re getting into, can you get people to help you?

EP: Companies now are merging businesses and buying up others left and right. What are your thoughts on this?
JG:If it’s part of your core business and if you can make more money, why not?

EP: You think competition is good?
JG: Competition is good for business and every human endeavor. It improves everybody, improves the product, and improves the person. Without competition, you don’t improve yourself. As long as you’re making money, you think you’re okay. When you’re open to competition—especially around the world—you get to be very good.

EP: As big as the company, your empire…
JG: It’s not an empire. You know when you compare yourself to the companies in Hong Kong and Singapore, we’re very small here. The entire Philippine market capitalization is smaller than Hutchinson Whampoa in Hong Kong. They’re bigger than the entire Philippine market. 

EP: Do you still consider JG Summit to be a family business?
JG: That depends on how you look at it. The majority is still held by the family. A number of family members are involved here. But as a general rule, I think by the third generation, (the corporation) is mostly run by professional managers. 

EP: What to you is the value of hiring professional managers and outside consultants?
JG: To be frank about it, you’ve got to have outsiders, otherwise, you run out of relatives. We’ve hired a lot of good, young people.

EP: What are the qualities you look for in your managers?
JG: Integrity is the most important. Dedication to his work is next.

EP: What motivates you?
JG: I am competitive by nature. Competition is good for the soul.

EP: What advice can you give to young entrepreneurs?
JG: You have to love your work. You have to save money instead of spending all of it. Look for areas you can compete in. Work damn hard. Most importantly, you have to love it.

EP: If you had only a million pesos, where would you put it?
JG: You know, a million pesos now wouldn’t do you much good. Today, what kind of business will I do? Maybe I’d be a peddler again. There are some young guys now in Divisoria, Binondo and in 30 or 40 years some of them will become very big. The reason is because they will work very hard. But everyone has a chance. Every big guy started off small.

How to Find the Right Business

Finding a right business is like looking for a possible partner.
























You cannot just stay with something or someone who differs from your views or interest.

1. Looking for the right business is like looking for a Partner, a boyfriend or girlfriend. Sometimes, you fall in love just for a fleeting moment like a crush. After some time you lose interest or if you get lucky, maybe find the one you will keep.

2. It is not just all about Money. Alright money is the bottom line but you need to check if it will violate your conscience.

3. Act on it. Experience is the best teacher. After all the analysis, you should be prepared to go to war and experience facing your fears.

4. Pray about it. You need prayers and guidance from above.

The Do's and Dont's of Blogging














I am new to blogging and there are other things that I need to learn. Blogging means not just getting numbers of visitors into your site.

1. You need to do something that is interesting for them to keep coming back.

2. You should not force them to come to your site.

3. Being "liked" is a privilege.

4. You just need to keep on researching to discover what they want.

5. Blogging is like marketing an idea or interest. Some may like it, some will not. You just have to be patient enough to find the right set of audience who will be interested.

6. learn from your mistakes and the mistakes of others.

7. learn to ask tips from successful bloggers and apply it to your blog.

Personal Scam Experience

Personal Scam Experience

I would like to share to you this experience so you will not anymore undergo the same fate that we undertook 10 years ago.

Our family loss millions of pesos from a scam artist.  The Malaysian businessman, Dr. Ajun got our trust by having several business transacations with us before he decided to offer us a business loan which during that time we badly needed.

He acted as a business representative of a big US bank.  The interest was low and the deal seemed really convincing.  He is  like a local budol budol criminal on  an international level.  He deceived us by having known friends and big individuals referring him to us.  We did not check with the bank that he represented anymore because he said that doing so may jeopardize our transaction.

There are also known friends of ours who signified their intention to avail of the loan and some even released bigger amounts.  Because you need to pay a processing fee.  Bigger loan amount means bigger processing fee.

We only realized that the deal was not true when we went to the bank that he represented and together with other victims, the bank informed us that we were fooled by this individual.

It took as some years to finally move on and recover our losses. 

I am not ashamed to share this story if it can help others learn and not repeat the same mistake.

Ariel

Lunes, Disyembre 26, 2011

The GIFT

THE GIFT
By Bo Sanchez





A young man was getting ready to graduate from college. For many
months he
had admired a beautiful sports car in a dealer's showroom, and
knowing his
father could well afford it, he told him that was all he wanted. As
Graduation Day approached, the young man awaited signs that his
father had
purchased the car. Finally, on the morning of his graduation, his
father
called him into his private study.

His father told him how proud he was to have such a fine son, and
told him
how much he loved him.

He handed his son a beautifully wrapped gift box. Curious, but
somewhat
disappointed, the young man opened the box and found a lovely,
leather-bound Bible, with the young man's name embossed in gold.
Angrily,
he raised his voice to his father and said, "With all your money you
give
me a Bible? and stormed out of the house, leaving the Bible.

Many years passed and the young man was very successful in business.
He
had a beautiful home and wonderful family, but realized his father
was
very old, and thought perhaps he should go to him. He had not seen
him
since that graduation day. Before he could make arrangements, he
received
a telegram telling him his father had passed away, and willed all of
his
possessions to his son. He needed to come home immediately and take
care
of things.

When he arrived at his father's house, sudden sadness and regret
filled
his heart. He began to search through his father's important papers
and
saw the still new Bible, just as he had left it years ago. With
tears, he
opened the Bible and began to turn the pages. His father had
carefully
underlined a verse: Matt 7:11, "And if ye, being evil know how to
give
good gifts to your children, how much more shall your Heavenly
father
which is in heaven, give to those who ask Him?" As he read those
words, a
car key dropped from the back of the Bible. It had a tag with the
dealer's
name, the same dealer who had the sports car he had desired. On the
tag
was the date of his graduation, and the words... PAID IN FULL. >

How many times do we miss God's blessings because they are not
packaged as
we expected?


 I trust you enjoyed this.

Pass it on to others. Do not spoil what you have by desiring what
you have
not; but remember that what you now have was once among the things
you
only hoped for...

IF YOUR GIFT IS NOT PACKED THE WAY YOU WANT IT, IT'S BECAUSE IT IS
BETTER
PACKED THAT WAY! ALWAYS APPRECIATE LITTLE THINGS; THEY USUALLY LEAD
YOU TO
ATTACHMENTS!

PLS SEND THIS TO OTHER PEOPLE SO AS TO LET THIS GREAT LESSONS FLOW
AROUND.


How to Avoid Scams

1. Don't be greedy.  Being greedy distorts our normal way of thinking. It means in order to get something it is okay to loose everything.

2. Don 't be afraid to ask. We do not know everything. Ask if necessary especially from people whom you can trust.

Example. When buying a lot or house, do not just rely on the presented title or the innuendos of the sales person. Personally check if the title is authentic with the registry of deeds.  They will even motivate you to do it if they are telling the truth.

3. Be willing to listen from your friends, loved ones and so forth. These are people whom you trust and will not want to see you crying at the end.

4. Learn to sleep it over. Not all opportunities are meant to be grabbed immediately. You have to ponder first.

5. Learn the tricks of the trade. Try seeing it as it is and not it should be. Invest time in inquiring if the deal is really true.

6. Develop a pool of people whom you can trust and learn to listen.

Linggo, Disyembre 25, 2011

10 Best Ways to Earn from Home this 2012


1.  Sell online through Sulit.   Sell anything from personal abubot to big things like house, automobile and land.  It is free but if you want to be prioritized or have more hits you need to buy sulit gold.




2.  There are many jobs you can get from Odesk.  You can work as virtual assistant.


3.  Like in sulit, you can try this page.  Sell anything here in ebay.



4.  Learn to trade stocks.  You can learn by opening a demo account. citiseconline.


5.  Learn to trade Forex:  Like stocks, you earn when it goes up  but with forex you can also earn when it goes down. Easy Forex.  Sign in and learn from demo account.  Stocks and forex are risky investments but high rewarding if you learn how.


Next 5 tips to follow!!! on next blog